Privacy Policy
Last updated: June 2026
1. Information We Collect
National e-Payment NY, LLC (“National e-Payment”, “we”, “our”, or “us”) collects information you provide directly to us, such as when you apply for a merchant account, contact our support team, or sign up for our partner program. This may include your name, business name, email address, phone number, mailing address, and financial information necessary to process your application.
We also collect information automatically when you use our website, including IP address, browser type, pages visited, and referring URLs.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your merchant account application
- Communicate with you about your account, transactions, and services
- Provide 24/7 customer and technical support
- Send you information about products, services, and promotions (with your consent)
- Comply with legal and regulatory obligations
- Detect and prevent fraud or unauthorized activity
3. Information Sharing
We do not sell your personal information to third parties. We may share your information with:
- Banking partners — Elavon (U.S. Bancorp), Wells Fargo Bank N.A., Esquire Bank, and Commercial Bank of California — as required to process payments and maintain your merchant account.
- Service providers who assist us in operating our business, subject to confidentiality agreements.
- Law enforcement or regulatory agencies when required by applicable law.
4. Data Security
We implement industry-standard security measures to protect your personal and financial information, including PCI DSS compliance protocols. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to improve your browsing experience, analyze site traffic, and understand user behavior. You may disable cookies through your browser settings, but doing so may affect certain functionality of the site.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at support@nationalepayment.com.
7. Contact Us
If you have questions about this policy, contact us:
National e-Payment NY, LLC
36-36 33rd Street, Suite 209
Long Island City, NY 11106
Phone: (866) 436-9022
Email: support@nationalepayment.com
